Back to Home

TERMS AND CONDITIONS

Last Updated: January 13, 2026

1. COMPANY INFORMATION

These Terms and Conditions ("Terms") govern the use of services provided by Metrixbite, operated by Metrixbite S.R.L., a company registered in Romania.

  • Company Name: Metrixbite S.R.L.
  • Trade Name: Metrixbite
  • Registration Number: RO52955094
  • Registered Address: Strada Pinilor, Nr. 13, Medgidia, Romania
  • Contact Email: metrixbite.contact@gmail.com

By engaging our services or purchasing our products, you agree to be bound by these Terms.

2. SERVICES PROVIDED

Metrixbite offers a range of IT services including but not limited to:

  • Artificial Intelligence (AI) solutions and integration
  • Web design and development
  • Custom software development
  • IT consultancy services
  • Website and software maintenance
  • Digital products and templates

All services are performed in-house by our team of professionals.

3. PRICING AND QUOTATIONS

3.1 Indicative Pricing

Prices displayed on our website are indicative and for reference purposes only. They do not constitute a binding offer.

3.2 Custom Quotations

Final pricing is determined on a project-by-project basis following an initial consultation. Each client will receive a detailed quotation outlining:

  • Scope of work
  • Deliverables
  • Timeline estimates
  • Total cost
  • Payment terms

3.3 Price Validity

Quotations are valid for 30 days from the date of issue unless otherwise specified.

4. PAYMENT TERMS

4.1 Payment Methods

Payments shall be made via bank transfer to the account specified in the invoice.

4.2 Payment Schedule

Payment terms are established per project and may include:

  • 50% deposit / 50% upon completion
  • 33% deposit / 33% mid-project / 34% upon completion
  • Other arrangements as mutually agreed in writing

4.3 Invoicing

All payments will be invoiced in accordance with Romanian tax regulations. Invoices will be issued to the client's registered business or individual name.

4.4 Late Payments

Late payments may result in:

  • Suspension of work until payment is received
  • Interest charges as permitted by Romanian law
  • Withholding of deliverables until full payment is received

5. PROJECT TIMELINES

5.1 Timeline Estimates

Project timelines are established following the initial consultation and are outlined in the project agreement.

5.2 Timeline Changes

Timelines may be adjusted due to:

  • Changes in project scope requested by the client
  • Delays in client feedback or provision of materials
  • Technical challenges requiring additional development time

Clients will be notified promptly of any anticipated delays.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Project-Specific Terms

Ownership of intellectual property, including code, designs, and other deliverables, will be specified in each individual project contract.

6.2 Standard Provisions

Unless otherwise specified in the contract:

  • Client receives usage rights upon full payment
  • Metrixbite may retain certain proprietary frameworks and tools
  • Portfolio and promotional rights may be negotiated per project

6.3 Digital Products

For digital products purchased directly from our website, licenses and usage rights will be clearly specified at the point of purchase.

7. REVISIONS AND MODIFICATIONS

The number of included revisions and the process for requesting modifications will be specified in each project agreement. Additional revisions beyond the agreed scope may incur extra charges.

8. CLIENT RESPONSIBILITIES

Clients are responsible for:

  • Providing timely feedback and approvals
  • Supplying necessary content, materials, and access
  • Ensuring all provided materials do not infringe third-party rights
  • Making payments according to agreed terms

9. CONFIDENTIALITY

9.1 Standard Practice

Metrixbite respects client confidentiality and will not disclose project details without permission.

9.2 Non-Disclosure Agreements

Clients requiring additional confidentiality protections may request a separate Non-Disclosure Agreement (NDA), which will be reviewed and executed as appropriate.

9.3 Data Protection

We handle all client data in accordance with applicable Romanian and EU data protection regulations (GDPR).

10. CANCELLATION AND REFUNDS

10.1 Client Cancellation

If a client wishes to cancel a project after work has commenced:

  • No refund will be provided for completed work
  • Payment will be required for all work completed up to the point of cancellation
  • Any advance payments will be applied to completed work

10.2 Calculation of Completed Work

The value of completed work will be calculated based on:

  • Hours invested
  • Milestones achieved
  • Deliverables produced
  • Proportional allocation of the total project cost

10.3 Digital Products

Digital products purchased from our website are generally non-refundable once access has been granted or download has occurred, except where required by law.

11. WARRANTIES AND GUARANTEES

11.1 Service Quality

We warrant that all services will be performed with reasonable skill and care in accordance with industry standards.

11.2 Project-Specific Warranties

Warranties, guarantees, and post-launch support periods are determined on a project-by-project basis and will be specified in individual contracts.

11.3 Third-Party Components

We do not warrant third-party services, plugins, or components integrated into projects, though we will assist in resolving issues where possible.

12. LIMITATION OF LIABILITY

12.1 Maximum Liability

Metrixbite's total liability for any claims arising from a project shall not exceed the total amount paid by the client for that specific project.

12.2 Exclusions

We are not liable for:

  • Indirect, consequential, or incidental damages
  • Loss of profits, data, or business opportunities
  • Issues arising from client-provided content or materials
  • Problems caused by third-party services or hosting
  • Damages resulting from client modifications to deliverables

12.3 Client Indemnification

Clients agree to indemnify Metrixbite against claims arising from:

  • Client-provided content that infringes third-party rights
  • Client's use of deliverables in violation of agreed terms
  • Client's breach of these Terms

13. HOSTING AND MAINTENANCE

13.1 Third-Party Services

Unless specifically included in the project scope, web hosting, domain registration, and third-party services are the client's responsibility.

13.2 Ongoing Maintenance

Maintenance and support services beyond the initial project delivery are available under separate agreements with terms specified therein.

14. DIGITAL PRODUCTS AND DOWNLOADS

14.1 License Grant

Digital products are licensed, not sold. The specific license terms will be provided with each product.

14.2 Restrictions

Unless otherwise specified, clients may not:

  • Resell, redistribute, or share digital products
  • Claim authorship of purchased templates or tools
  • Use products in ways that violate applicable laws

14.3 Updates

Updates to digital products may be provided at our discretion but are not guaranteed.

15. TERMINATION

15.1 Termination by Metrixbite

We reserve the right to terminate a project if:

  • Payment terms are not met
  • Client breaches these Terms
  • Client engages in abusive or unprofessional conduct
  • Project becomes technically or legally unfeasible

15.2 Effects of Termination

Upon termination:

  • Client pays for all completed work
  • Metrixbite may retain all deposits and payments received
  • Neither party is liable for future obligations under the contract

16. DISPUTE RESOLUTION

16.1 Good Faith Negotiation

Parties agree to first attempt to resolve disputes through good faith negotiation.

16.2 Mediation

If negotiation fails, parties may agree to mediation before pursuing litigation.

16.3 Jurisdiction

These Terms are governed by Romanian law. Any disputes shall be subject to the exclusive jurisdiction of the courts in Medgidia, Romania.

17. CHANGES TO TERMS

17.1 Modification Rights

Metrixbite reserves the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last Updated" date.

17.2 Existing Contracts

Changes to Terms do not affect existing signed project contracts unless mutually agreed in writing.

17.3 Continued Use

Continued use of our services after changes constitutes acceptance of the modified Terms.

18. GENERAL PROVISIONS

18.1 Entire Agreement

These Terms, together with any signed project contracts, constitute the entire agreement between the parties.

18.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

18.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

18.4 Assignment

Clients may not assign their rights or obligations without our written consent.

18.5 Communication

Official communications should be sent to metrixbite.contact@gmail.com.

19. CONTACT INFORMATION

For questions regarding these Terms or our services:

Metrixbite S.R.L. (Metrixbite)
Strada Pinilor, Nr. 13
Medgidia, Romania

Email: metrixbite.contact@gmail.com
Tax ID: RO52955094

By engaging our services or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Built with v0